FAQ
yomabet Frequently Asked Questions
From opening an account and making deposits and withdrawals, to claiming bonuses and playing live casino games — this page answers over 20 questions that yomabet players ask most.
The yomabet FAQ page answers the questions Myanmar players run into every day, all in one place. Browse across 5 sections — Account & Login, Live Casino Games, How to Deposit, Account Security, and Bonuses — to find what you are looking for. For anything not covered here, our support team is available 24 hours a day.
Account & Registration
Your username or password may be incorrect. Check whether Caps Lock is on. Also pay attention to which browser you are using — older browsers or cached data can cause login issues. If the problem continues, contact our support team directly via live chat; we are available 24 hours a day.
Your username can include English letters, numbers, and certain characters. Your password should be at least 8 characters long — it's stronger when it includes uppercase letters, numbers, and special characters. We recommend choosing a unique password that nobody else would know, and avoiding names you use every day.
That's correct. Each player at yomabet is allowed one account only. Opening multiple accounts is a violation of our rules and can result in account suspension and cancellation of bonuses. Please continue using your existing account.
Click 'Forgot Password' on the login page, then verify using your registered phone number or email to reset your password. Note that you must enter the OTP within 5 minutes of it being sent. If you run into any issues during this process, live chat is available to help.
You must be 21 or older to play at yomabet. This age limit is an ethical requirement set in place for responsibility and protection. Anyone under 21 is not permitted to play — we enforce this strictly.
Baccarat & Table Games
In live dealer games, a real dealer deals cards from an actual table, broadcast live via camera. Players watch on their screen and place their bets. The outcome is not predetermined — it depends on the actual cards and dealing — so you can trust it's a fair game.
In Baccarat, you bet on whether the Player side or the Banker side will win. Each side tries to get as close to 9 as possible, and if the total goes over 9, only the last digit counts. For example, 15 becomes 5. The game is simple and fast, making it a good fit for newcomers.
Dragon Tiger is simpler than Baccarat. The Dragon side and Tiger side each receive one card, and whichever side has the higher card wins. Rounds are short and finish quickly, making it popular with players who like to keep the action going. There's also a Tie bet available, which offers a higher potential payout.
Table limits vary depending on the game type and table. Since they can change, we don't list specific figures here. When you join a table, you can check the minimum and maximum limits directly on the game interface — it's worth checking before you start playing.
How to Deposit
yomabet does not charge a commission on deposits. However, payment providers such as KBZPay and Wave Money may have their own fees, so we recommend checking in your payment app before transferring. Any questions about deposits can be answered quickly via live chat.
You can deposit at yomabet using KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. Transactions are made in kyat, giving Myanmar players a straightforward experience. The minimum deposit amount for any of these methods is 10,000 Ks.
The minimum deposit at yomabet is 10,000 Ks, and this applies to all payment methods equally. Deposits below 10,000 Ks will not be processed. The minimum for withdrawals is also 10,000 Ks.
Open the Wave Money app and transfer money to the account number provided by yomabet. Make sure to include your yomabet username in the reference field. Then check the deposit history in your yomabet account. If the deposit hasn't gone through, contact live chat with your transaction reference number.
Deposits are normally completed within minutes. If it's taking longer, take a screenshot of the transfer and note the transaction ID, then contact yomabet live chat. The support team is available 24/7 and can check your deposit status. Note that bank transfers may take a little longer.
Protecting Your Account
Change your password immediately, then contact us via live chat to report what happened. Check for any transfers or login activity you don't recognise, and if needed, request a temporary account lock. Acting quickly can reduce any losses.
OTP stands for One-Time Password — it is used once and then expires. Do not share this code with anyone, including anyone who calls claiming to be from the yomabet support team. Real yomabet staff will never ask for your OTP. Sharing it can result in a complete loss of access to your account.
Yes, yomabet supports two-step verification (2FA). You can turn it on in your account settings. Every time you log in, a code will be sent to your phone as a second check, so even if your password is compromised, no one else can get in. We strongly recommend enabling it.
yomabet protects all data using SSL encryption. Your personal information and financial transactions are encrypted, so no third party can read or access them. You can be confident you are playing on a secure platform.
Welcome Bonus
When you open an account at yomabet and make your first deposit, you automatically receive a 100% welcome bonus. The bonus matches 100% of your deposit amount, up to a maximum of 200,000 Ks. For example — deposit 20,000 Ks and you get a 20,000 Ks bonus, giving you a total of 40,000 Ks to play with.
The wagering requirement is the number of times you must play through the bonus amount before you can withdraw it. At yomabet, you must wager 15 times the bonus amount. For example — if your bonus is 20,000 Ks, you need to wager 20,000 × 15 = 300,000 Ks before withdrawing bonus winnings. If your bonus is 200,000 Ks, you need to wager 200,000 × 15 = 3,000,000 Ks.
The welcome bonus is available once per player only and is added on your first deposit. It will not be applied to your second deposit or beyond. For returning players, ongoing rewards are available from VIP Bronze through Diamond, including weekly cashback and a referral program.
The wagering requirement can be met through slots, live casino games, and football betting. Contribution rates may vary by game type, so when you receive a bonus, read the bonus terms or ask via live chat — it is worth checking in advance to avoid any mistakes.
Under the yomabet referral program, you receive 10% of your referred friend's first deposit as a bonus, up to a maximum of 10,000 Ks per friend. On top of that, you earn 0.2% of your referred friends' valid bets as a weekly commission — the more friends you refer, the more you earn.
Ask our support team directly
Still have questions you couldn't find here? The yomabet support team is available in Myanmar language 24/7 via live chat for instant help, or you can reach us by email.
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